Shipping Policy

Shipping policy

WHEN WILL YOU SHIP MY ORDER?

All orders are subject to a handling period before shipment, usually 1 - 3 business days.

You will then receive notification of shipment information. Please allow 10-15 business days to receive your order, delivery times may vary depending on your country and product location.

Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.

Please make sure to provide the correct shipping address. Alanna’s Studio cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes to be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Alanna's Studio will not be held responsible for customs taxes.